Frequently Asked Questions
Everything you need to know about shopping with Unapologetic365. 💕
Visiting Our Boutique
What are your hours?
We operate by appointment only! Saturdays are our open floor day from 12:30 PM to 6:30 PM — no appointment needed. All other days are by appointment only.
Do you have items on hand?
Yes! All items on our website are on hand and ready. If you see it online, we have it in the boutique.
How To Order
How do I get an item I want?
Order online! Select your items, then choose a pickup time or delivery time at checkout. It's that simple.
Do I need to order online for pickup?
Yes — please place your order online first, then select your pickup time. This lets us have everything ready for you when you arrive.
Local Pickup
Is pickup free?
Yes! In-store pickup is always FREE.
How does pickup work?
Place your order online and select "Store Pickup" at checkout. Choose your preferred pickup date and time. We'll have your order ready when you arrive. Pickup is by appointment until 9:00 PM CST.
Where do I pick up?
3213 I-30, Mesquite, TX 75150
Local Delivery
Do you offer local delivery?
Yes! We deliver within a 15-mile radius of our boutique (3213 I-30, Mesquite, TX 75150) via Uber Courier for a flat $15.
How does local delivery work?
Simply enter your ZIP code at checkout to confirm you're in our delivery area, then select your preferred date and time. You'll receive a tracking link once your order is dispatched. Delivery is subject to Uber Courier coverage and driver availability.
What if I'm outside the 15-mile delivery radius?
No worries — you can still get your order delivered! Place your order online and select Store Pickup at checkout. Then, book your own courier through Uber Package Delivery to pick up your order from our boutique and deliver it to you. Just share your order confirmation with your driver.
Shipping
How much is shipping?
Shipping is a flat $9.49 via USPS (1-3 day delivery).
When will my order ship?
Orders placed by 2:00 PM CST ship the same business day. You'll receive tracking info once your order is processed.
Sizing & Fit
How do your clothes fit?
Our pieces run true to size and are made with stretchy, comfortable fabric. Check individual product descriptions for specific fit details.
What if I need help with sizing?
Contact us before purchasing with any sizing or fit questions — we're happy to help you find your perfect fit!
Returns & Exchanges
What is your return policy?
All sales are final — no refunds, returns, or exchanges. Please contact us before purchasing if you have any questions about sizing, fit, or products.
Contact Us
How can I reach you?
Text us at 469.554.8750 or email U365@solution4u.com
Visit us at 3213 I-30, Mesquite, TX 75150
Saturdays 12:30 PM - 6:30 PM (open floor) | All other days by appointment only